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Whitelisting Instructions

Here’s the thing: a lot of email and internet companies are now using programs to block unwanted email, often called ‘spam’. Sometimes, however, these programs block email you want to get.

To make sure you are getting the emails you signed up for: add us to your whitelist.

A whitelist is a set of accepted email addresses or domain names from which you want to receive emails.

Of course, every email system is different. But here are a few of the basics…

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  1. In your inbox, grab an email from [email protected]
  2. Drag this email to the ‘primary’ tab of your gmail inbox.
  3. Ta-da - that’s all there is to it. Our emails will go to your inbox in future and you won’t find them in spam.
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Yahoo! Mail

When you open an email from us you should see a plus “+” sign next to ‘from: the email sender’s address’ Select this plus sign and an ‘add to contacts’ popup should appear. Select ‘save’.

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Mac Mail

  1. Select ‘mail’ and ‘preferences’ from the top menu.
  2. In the ‘preferences’ window, click the ‘rules’ icon.
  3. Click the ‘add rule’ button and create a rule whereby any emails from your chosen sender will be moved to your inbox, automatically.