Here’s the thing: a lot of email and internet companies are now using programs to block unwanted email, often called ‘spam’. Sometimes, however, these programs block email you want to get.
To make sure you are getting the emails you signed up for: add us to your whitelist.
A whitelist is a set of accepted email addresses or domain names from which you want to receive emails.
Of course, every email system is different. But here are a few of the basics…
When you open an email from us you should see a plus “+” sign next to ‘from: the email sender’s address’ Select this plus sign and an ‘add to contacts’ popup should appear. Select ‘save’.