All our UK packages are sent out in the safe hands of Hermes using their Tracked Service. Orders over £20 have free delivery which we hope will be in your hands ready to be unwrapped within 3-5 working days. Order under £20 require a £1.99 postage charge.
If you spend over £100 you automatically qualify for upgraded shipping with the Tracked Express Service from Hermes, this speedy service means your product should be with you within 1-2 working days.
If you are in a hurry to get your products you can pay £5.99 per order for the Tracked Express Service from Hermes (arrives in 1-2 working days).
All UK parcels can be tracked online here with the tracking number that is emailed to you when your order has been shipped.
Please note, Jersey Beauty Company can not be held responsible for packages going missing on customers properties when instructions have been left to leave in a safe place.
A minimum spend is required for free delivery, please see the tables above for more information.
We strive every day to post as many orders as we can. Usually that means that most orders get posted the same day if ordered before 12pm. If you order around that time or after the odds are that we will send it out the next day. Occasionally we might have to wait a day or so for some stock to arrive but that is only on a few occasions.
We will send you an email once your order has been shipped so you'll know that is on its way to you.
Delayed or Lost Parcels
We cannot class a parcel as lost unless at least 15 working days have passed for UK orders, 20 workings days have passed for EU order and 25 working days have passed for items sent to the rest of Europe.
How does Brexit affect my Jersey Beauty Order?
The UK has left the EU as of 31st January 2020. For our European customers, outside of the UK, Brexit will not change your Jersey shopping experience. Changes, if any will not take effect until after December 2020. Even then, the changes are unknown. As soon as we have any updates, we will let all our lovely customers know. The good news is you can continue shopping as normal and receiving your happy parcels in the usual way.
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