You’ll find some of the greatest skin education and beauty products, when you browse our blog and website. But first, here are a few beauty-industry habits that you won’t find at the Jersey Co:
It’s a happiness thing: true happiness comes from recognising existing beauty – not achieving flawless, photo-shopped perfection. That’s why we won’t exclude you on account of your age, skin type or shape. We are devoted advocates of Happy Remarkable You (the you you happen to be.)
If you want to discover which beauty products are right for you and enjoy shame-free skincare, you’ve found the right place. Join our Jersey family and begin to embrace your unique beauty, at every stage of life.
A small warehouse on the British Isle of Jersey. The scene: ‘Mrs Jones’ placed the very first Jersey Beauty Co order. Excitement. Champagne. Party poppers. The adventure begins...
Have you met Guinot skincare yet? We introduced this science-based skincare brand in 2008 (ooh la la!)
It’s a fact. Skin therapists are confidence boosters. In 2010 we hop, skip, jumped at the opportunity of opening our 2nd treatment room and hiring even more skin experts. We relocated our warehouse, too.
Our Liverpool-based warehouse team sought to add a bit of WOW to Jersey Beauty orders. Chocolates, gift vouchers and unexpected extras were delivered daily. Why? Because life is better with added smiles.
Speaking of Liverpool, we thought it was about time we opened a skin treatment room in the Northwest. So we did.
Every skin is different. If yours craves natural, healing oils you must try Decleor aromatherapy skincare. We added this (and Moroccan Oil hair care) to Jersey Beauty’s brands.
My, oh my! Over 1 million products, picked, packed and posted from our Jersey Beauty Co warehouse. We celebrated by eating tasty food!, of course!
We are human. Every human shape has ups and downs. 2013 saw our biggest supplier increase prices with immediate effect. But guess what? We stayed true to Happy Remarkable You.
Our slogan “Happy Remarkable You” was introduced for the very first time. Celebrating individuality is a good thing.
Unfussy skincare line, Oqibo, was born. This was added to our Jersey Beauty Company site for happy and nourished skin
Turn off the radio and make listening room for our Jersey FM Beauty Podcast. Skin stories and a lot of laughter commence…
2015 saw us move to a brand, new office with a video studio! Lights. Cameras. ACTION. We started filming skin education videos to help you stay healthy.
We talk about happiness a lot – but can you blame us? It is vital that we pursue happiness in all we do. In 2016 we made our site brighter and full of life.
Been in touch with us lately? Bringing you clear-cut skin education is this year’s focus. Check out our new-look blog if you are not sure where to start.
Our new website is here...
You need to contact a customer service team, to ask a question about something that you purchased recently.
Feelings? Well, you are a little tense. After all, past experience with online customer service teams has been disappointing… to say the least. What should be a crazy simple return, or an easy query, ends in stress.
You are passed down a never-ending chain of employees. It seems like you are an inconvenience. Nothing is resolved.
At Jersey Beauty Company, customer service is priority for the entire company. We’ve ditched words like ‘manager’ and ‘boss’ (that’s not our style) and instead every single team member is responsible for upholding the company family values.
What does that mean? Read on and you might be surprised.
Most companies have incredible visions to save the world, make lots of money and blow competition away. This is “Vision Based Leadership.” For these companies, vision is priority.
At JBC, “Values Based Leadership” inspires us. Simply put, we care more about our values than chasing vision. Putting others before ourselves is crucial. We will treat you like we treat each other, with the service we would like but rarely encounter. Scroll down for more of what keeps us motivated...
We believe that people shapes are human shapes with knobbly bits and curvy bits, smooth bits and bumpy bits, odd bits and equal bits. So we will ignore industry hype and create a new definition of beauty where individuality is king, self esteem is queen & where being human is being ourselves. There will be no products wrapped up with lies & mythical powers. We will value difference & encourage potential and our team and our customers will know that being themselves is exactly how we like them.
We believe that giving is good, very good. So we will strive to make a difference (even a teeny tiny one) every day to our team, to our customers and those in need of a helping hand. Our eyes will spy opportunities to do good stuff. We will not just think in pounds and pence nor virtual people & warehouse boxes. People are human beings and human doings and sometimes, just sometimes, they need a helping hand. We like people.
We believe in being honest and open without flannel or fluff. So we will extend the warmest of welcomes, provide a listening ear & a thoughtful reply. Yes will mean yes and no will mean no, there will be no bluster or rubbish or nonsense. We will treat our customers exactly like each other, with the service we'd like but rarely encounter. Our customers will feel 10 feet tall & we will sleep soundly in our beds knowing that life is good.
We believe that we are one of the gang and one of a kind all at the same time. So we will embrace our individuality and our collective whole to see potential in ourselves and each other. There are no lonely I's or Me's. We are individually amazing and collectively astounding. Maybe, just maybe we can be collectively, outstandingly, amazingly individual together. We like together better. Team feels good.
We believe that belly laughs should be administered daily. Life is better with added smiles. So, we will find our funny bones and tickle those ribs, lubricate our laughter and become masters of mischief. We will continue our quest to seek laughs and adventure, fun times and mischief, naughtiness and the silly. We will know when to work hard and master the mundane. Planet Work will be a great place to inhabit where likeminded people reside and a daily adventure is always guaranteed. If we are happy, our customers are happy. And that makes us very happy indeed.
We believe that happiness is contagious, so we will work tirelessly to deliver great, happy service everyday. By great we mean exceptionally exceptional with a cherry on top. Easy Street is not our bag, we will climb mountain unthinkable and swim lake impossible to go those extra miles. Happiness will be delivered daily with service that sticks and spreads quicker than quick.
